Choosing the right automated testing for your softwares and Applications

Choosing the right automated testing for your softwares and Applications

Case Study

Functional assurance of a KYC application before countrywide roll-out


A global leader in production of Alcoholic Beverages

Problem Statement

Customer had a custom built, KYC application to automate the KYC approval process. This application had high density of defects, with a lot of unidentified issues as well and hence, client was looking for a QA partner to own the complete functional validation of the application.


KYC Application


  • In absence of testing done by experts, defects were found late thus causing inconvenience to customer during planned demonstrations.
  • Due to Inability to track failed cases mapping to requirements, customer was facing challenges in recording met and unmet requirements
  • Missing regression suite, lead to unmonitored and unplanned testing resulting in defect leakage and no feasible way to perform root cause analysis.
  • Project schedule was delayed and co-ordination between dev vendor and customer is taking a hit in the absence of a dedicated and skilled testing team
Team Size
  • Associate Team Lead
  • Quality Engineer
  • 20% – Manager

What we did

On the basis of Analysis conducted on the current state of testing, we placed experienced tester with the required skillset at client side. Approach implemented:


  • Suggested and implemented Requirement traceability Matrix (RTM) to track met and unmet requirements and bridge the gaps found.
  • Defined a structured Testing processes and defined test schedule to enable development team to provide builds for testing in a timely manner to help meet the timeline.
  • Regression testing suite was developed and run for every build received. This helped to identify defects early in Project life cycle. 
  • Streamlined overall QA process along with other processes followed in the project  by ensuring the time to market was the least. 

Alcoholic Beverages


  • Overall success of builds improved by over 90 % after testing processes were introduced.
  • UAT  recorded zero defect leakage. 
  • Regression suite was added to the Knowledge Repository of customer and is expected to always help them by covering 100% critical and high defects early in project life cycle.
Tech Stack


Resource Distribution



1 month

Types of Validation
  • Functional Testing
  • Integration Testing 
  • API Testing 

Include Testing early in the product lifecycle to ensure early detection and cost effectiveness.

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