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- Case Study
Customer is using Integral Life (IL) application to issue/modify individual and group insurance policies. There are frequent releases for this application and due to limited bandwidth and extensive manual work, adequate testing isn’t performed for this application.
Client owned the largest cab hailing service and was struggling with frequent release due to inefficient and time consuming testing. Client needed CresTech to automate the regression suite of the Passenger application for quicker release.
The customer was planning to release multiple cutting edge applications into the market and needed QA experts to completely own its quality by planning and strategizing the testing of these applications
Application was web based and used to distribute the Year End Bonus. The high complexity of the app due to complicated financial calculations made the testing extremely challenging. CresTech was to provide the Client with a viable and robust solution which could overcome these challenges in a short span of time.
Customer had a custom built, KYC application to automate the KYC approval process. This application had high density of defects, with a lot of unidentified issues as well and hence, client was looking for a QA partner to own the complete functional validation of the application.
Client’s end customers, using the smart bulb’s were unsatisfied with the quality of the mobile application and were reporting multiple, inconsistent issues with the app.
Client also lacked a strong QA setup to ensure high quality deliverables for upcoming releases.
Multiple product issues were reported by end-user’s who were accessing the application over different OS/Browser combination. This defect leakage into prod and not validating the app over multiple browser/OS combinations was a critical miss largely attributed to inadequate testing planning, lack of QA processes and shortage of time for testing prior to production release.
Manual testing of the Insurance application was taking time for execution and automation was needed to speed up the execution and reduce the UAT time span.
Client had a benefits and claims application which was to be used by people with special abilities and hence was needed to be assessed against the Accessibility standards WCAG 2.0
UAT timelines were never met resulting in delayed product launch due to absence of clear processes, tasks, responsibilities and priority definition