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Due to lack of collaboration and proper handshakes between Business and Development teams, client’s stakeholder were struggling to get proper insights on the project health and the quality of end deliverables.
Manual testing of the Insurance application was taking time for execution and automation was needed to speed up the execution and reduce the UAT time span.
Client had a benefits and claims application which was to be used by people with special abilities and hence was needed to be assessed against the Accessibility standards WCAG 2.0
With every upgrade of Oracle EBS, the current implementation was impacted heavily and enough checkpoints weren’t in place resulting in production issues.The implementation of Oracle EBS was heavily customised and every upgrade was a challenge for the client..
UAT timelines were never met resulting in delayed product launch due to absence of clear processes, tasks, responsibilities and priority definition
Customer was facing several quality challenges on multiple IT applications being used in various business units.
Due to lack of proper reporting mechanism and QA check posts the quality of deliverables were not transparent to business stakeholders. Also, absence of basic QA processes was affecting the overall health of the propect