CresTech Delivery and engagement Model
Crestech has executed around 100+ software testing project varying in size, complexity and degree of distributive development. We have built client-dedicated Testing CoE (Center of Excellence) from scratch for large enterprises and midsize ISVs in locations across US and Europe, as well our offshore testing center in India.
From this diverse project history, Crestech teams have learned to apply a wide set of methodologies, including enterprise level, such as CMMI Level 5; and product testing oriented, such as Agile testing methodology. This experience, combined with our expertise in working with both legacy systems and cutting-edge technologies, has laid the foundation for Crestech’s Client Engagement Model.
Crestech’s Client Engagement Model is designed to meet unique customer-specific needs while maintaining peak quality. This model flexes to ensure successful delivery on a variety of different outsourcing engagements. Whether you are a large enterprise or a midsize ISV seeking a small pilot model, a resource-based model, distributed model or pure project-based model, Crestech can cater to your requirements. Crestech brings versatility to any engagement structure, planning for potential changes if the client’s business should evolve, expand or shift course.
Crestech offers multiple pricing\engagement models to meet diverse needs of global clients. You can choose from any one the generally accepted models below or a combination of them for different phases of your project. We can work with you to customize a model to address your specific need.
Our out of box pricing models are based on the following proven engagement modes
• Effort based pricing or Time & Material
• Milestone based billing
• Dedicated Testing Facility or Retainer
• Project based pricing or Fixed bid
Effort based pricing or Time & Material
In the Effort based pricing model, the project cost is a function of the total project execution time and the corresponding resources deployed. This engagement model is particularly useful in contexts where the projects are quite complex and are prone to specification and design changes midstream.
This model gives customer greater flexibility in terms of developing the project specification on an ongoing basis and modifying the specifications based on the changing market needs.
Retainer based pricing
A dedicated testing facility is an extension of the customer's own engineering/development center. Through such dedicated facilities, we offer the best skill sets, resources, flexibility and time-to-market advantages to the customers, taking all necessary efforts to protect the Intellectual Property Rights (IPR) of the customers. All rights to the IPR developed in the Development Facility vests with the customer.
The Dedicated Facility also provides a cost effective solution to customers requiring continuous offshore support. For such dedicated relationships, we also implement customer specific quality/process frameworks and teams are trained for the specific needs of a Client. The resources are paid on a retainer basis.
Project based pricing or Fixed bid
CresTech offers fixed-price project solutions for application testing, where we assume the risk and responsibility to deliver on time and within budget, freeing our customers to focus on their real business priorities. This works best for customers who know exactly what they want and are looking for a competitive fixed price and agreed timescale for the testing of their products\projects.
Based on our past experience, the successful delivery of fixed-price projects always requires a comprehensive requirements specification which has clear acceptance criteria and defines the system requirements to a level of detail and precision such that each individual requirement is test-able. This requirements document may be the result of an earlier consulting engagement with CvresTech (or other competent third-party) or the customer’s own analysis.
During fixed-price projects, we provide our customers with clear evidence of progress and visibility of the end solution, matched by rigorous and well-documented testing processes, and post-live warranty periods.
• A low risk option, which you can choose when the scope and specifications for the projects are reasonably clear.
• We offer Project based pricing in domains wherein we have the expertise and also have well defined estimation tools to determine the resource commitments.
• Our process optimization ensures reliability, predictability and optimized performance of the projects to deliver on time, on budget, on target.
We engage with customers in the following models
Build-Operate-Transfer (BOT) Model
In the Build-Operate-Transfer Model, Crestech launches a dedicated facility for the client. This facility is like an extension of the client's own facility. The dedicated facility leverages Crestech's technical infrastructure, processes and execution capabilities. The dedicated facility is staffed either by existing Crestech's resources or by Client's resources or by resources hired specifically for engagement or a mix of them all. Crestech has a well-defined mechanism for the smooth transition of the facility to the client.
Clients see the following benefits by working with this model:
• Faster Time to Market
• Lower Establishment Costs
• Risk Reduction
• Process Expertise
• Option of owning the facility
Our customers have found increasing economies of scale when engaging us over the life of a project. Our delivery models are tailored to reflect the maturity and complexity of the specifications, technology, process and other factors that drive successful delivery.
Our offshore presence enables us to deliver significant cost benefits to customers in terms of resources as well as infrastructure. Quick ramp up and ramp down of resources based on your testing schedules mitigates the risk of over staffing. Furthermore, the time zone difference helps customers in the west achieve near round the clock productivity.
We have the following delivery models to engage with our clients
• Onsite Delivery model
• Offshore delivery model
• Onsite-Offshore delivery model
Offshore Delivery Model
As an offshore quality partner, Crestech will ensure faster time to market and cost effective testing of your software solutions, which will result in up-front savings and a lower total cost of ownership.
Crestech also offers a well-established offshore testing model that focuses on helping customers achieve 24/7 productivity and savings of anywhere between 30-50%. Our offshore model has an active onsite component responsible for studying requirements and defining testing requirements.
To fully leverage the advantage of an offshore platform, we believe we should be an integral part of your software development and testing efforts. Our offshore testing strategy includes our taking complete ownership of your testing engagements and bringing in not just technical experts but managerial talent as well
Crestech has delivery centers located in India and Australia. All our centers are interlinked with high-speed networks and state-of-the-art hardware and operating environments. An international private leased circuit line enables our offshore testing team to interact with customers. Adequate levels of system redundancy, security and scalability are available at our centers to ensure the success of any project.
• Lower Establishment Costs
• Faster Time to Market
• Risk Reduction
• Process Expertise
Onsite Delivery Model
The duration and nature of some engagements often requires work to be done completely onsite at the client's premises. Crestech provides an onsite Delivery Model that is perfect for executing a testing assignment for customers who are looking to begin a phased approach to offshoring.
Our consultants with relevant skill sets will test the application at the client's site under the guidance of the client Project Manager. At the same time, they will also report to our offices in India on a weekly basis. Our onsite project teams work either as an integrated project team or as a self-managed team.
• Ready availability of skilled resources
• Easy management of sudden increase in testing requirements
• Adequate direct control over project
Onsite – Offshore Delivery model
The Onsite - Offshore Delivery Model is our most widely-used model, as it judiciously mixes offshore and onsite components for various phases of the testing project in order to deliver offshore cost savings to the clients without compromising the quality of the project's deliverables.
Typically, the project planning and requirement gathering are executed onsite at the client's location. The subsequent phases of the project, such as knowledge transfer, test design and test execution, are then carried out offshore at Crestech’s test labs in India.
How can clients benefit from Crestech’s engagement model?
No unexpected pitfalls
Crestech’s Client Engagement Model ensures that an engagement is not regarded as “side work,” but is considered a planned activity – supported by dedicated people (Client Engagement Team), specialized knowledge and approach, proven engagement support artifacts and history of successfully executed projects for industry-leading clients.
All activities required during engagement are fully described and can be planned in advance, which optimizes delivery duration.
Elimination of “Hidden costs” of Engagement
Crestech’s Client Engagement Model ensures transparent cost structure of an engagement. Through detailed planning, our model eliminates unnecessary activities which may lead to extra costs.
Effective Knowledge Transfer
CresTech has created a proven framework for effective knowledge transfer at all stages of an engagement. We thoroughly document all work completed, either in accordance with our corporate standards (corresponding to RUP requirements) or standards specified by a customer. We also arrange special knowledge transfer sessions to ensure smooth information delivery.